Customer Care

We pride ourselves on providing prompt and courteous customer support, as well as offering safe and secure online shopping. Our customers are very important to us and we will do anything we can to ensure a pleasant, convenient experience.

If you aren’t 100% satisfied with our products and service, or have any Instaflex complaints, we want to hear from you so we can properly address your concerns. Many commonly asked questions can be found under the FAQs section. However, if you still have concerns after checking there, please complete the form below and we will be happy to help.

You can also try a 14-day Instaflex sample by clicking here if sore joints are your only complaint.

United States:

2323 South 3600 West
West Valley City, UT 84119


PO Box 500
North York, Ontario M3J 0J8 Canada

Email and Phone:

Call Center Hours (EST):

Mon - Fri: 9am - 9pm
Sat: 10am - 6:30pm
Sun: 10am - 4pm

You Can Also Text Us:

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